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Frequently Asked Questions

From installation to refinishing and everything in between, here are the answers to the questions we hear most often from our Edmonton clients.

Still Have Questions?

If you didn't find the answer you're looking for, we're just a call or email away. Our team is happy to walk you through any part of the process, from product selection to post-installation care.

General FAQs

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  • Solid hardwood is made from a single piece of wood and can be refinished multiple times. Engineered hardwood has a real wood top layer with a stable core—making it ideal for basements or areas with changing humidity.

  • Yes! We provide free in-home estimates in Edmonton and surrounding areas. You’ll get expert recommendations and accurate pricing with no pressure.

  • Most standard flooring installs take 2–5 days depending on square footage and complexity. Custom stairs or patterns may require additional time.

  • Absolutely. We specialize in colour matching for refinishing and sourcing hardwoods that blend seamlessly with your current floors.

  • We use dust containment systems to minimize mess and keep your home clean during the refinishing process.

  • Not necessarily. It depends on the size of the space and finish type. For water-based finishes, you can often stay in parts of the home. We’ll walk you through logistics during your estimate.

  • Use a microfiber mop, avoid excessive water, and clean up spills immediately. We’ll provide a care guide after installation to help maintain your floors for years to come.

  • Yes. Engineered hardwood is ideal for both. We’ll also help confirm if your condo board requires specific underlayments or soundproofing.

  • Yes. We stand behind our work with a workmanship warranty. Product warranties vary by brand and will be reviewed with you before installation.

  • We serve Edmonton, St. Albert, Sherwood Park, Beaumont, Spruce Grove, and surrounding areas.

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